Organization design and technology: methodology development and application to the urban transit enterprise
Organization design and technology: methodology development and application to the urban transit enterprise
This paper examines the hypothesis that organizational structure of manufacturing and service enterprises is largely determined by the type of technology which the organization employs. Field data were gathered in three urban passenger transit enterprises - taxicab company, bus service, and rail rapid transit. Technology as an independent variable is qualitatively scaled according to vehicle loading capacity, service controllability, and capital intensiveness. Characteristics used to distinguish quantitatively among varying organizational structures are Time Span of Descretion (TSD) and Discretionary Resource Rate (DRR) at the various hierarchical levels, along with their product - the Positional Power. The role of technology in determining the organizational structure assiciated with it is demonstrated.
Document information
Organization design and technology: methodology development and application to the urban transit enterprise
Organisationsmodell und Technologie: Entwicklung und Anwendung der Methodologie bei staedtischen Verkehrsunternehmen
1975
13 Seiten, 4 Bilder, 4 Tabellen, 15 Quellen
Conference paper
English
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