A Comprehensive Analysis of Urban Bus Transit Efficiency and Productivity. Part II. Labor Aspects of Urban Bus Transit Productivity

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A Comprehensive Analysis of Urban Bus Transit Efficiency and Productivity. Part II. Labor Aspects of Urban Bus Transit Productivity

K. C. Sinha / D. B. Dobry

One of the main thrusts in the transit industry today is to gain a clear understanding of productivity and its impact on operations and costs. This document is the second part of a 3-part study. Part II provides an examination of the driver productivity issues and attempts to identify the factors that may have a critical influence on system productivity and operating cost. A set of labor contracts were reviewed in detail and those stipulations that were believed to have a bearing on driver productivity were analyzed. Three specific productivity measures were considered: vehicle-miles per driver-hour, vehicle-hours per driver, and vehicle-hours per dirver hour. Possible actions that can improve each of these measures were reviewed. A statistical analysis was performed to examine the financial aspects of driver productivity. The report recommends that a new approach in labor-management relationship be pursued providing increased responsibility for labor, in addition to the concerted efforts for recognizing and rewarding individual and collective performance.