A handbook for measuring customer satisfaction and service quality
Barrierefreier ÖPNV in Deutschland : = Barrier-free public transport in Germany
Implementing sustainable urban travel policies: national reviews
Urban rhythms and travel behaviour : spatial and temporal phenomena of daily travel
Urban rhythms and travel behaviour : spatial and temporal phenomena of daily travel
Urban Transport Governance and Inclusive Development in Korea
Overview: Mass Transit Customers / Automated Transit Customer
Intramuros : integrated urban transport concepts and systems
Promoting Clean Urban Public Transportation and Green Investment in Kazakhstan
Cities on the move : a World Bank urban transport strategy review