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SERVICE
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Customer service in the aviation industry – An exploratory analysis of UAE airports
AI-based chatbots in customer service and their effects on user compliance
LOGISTICS CUSTOMER SERVICE ON THE EXAPLE OF LOGISTIC’S OPERATOR
Improving US airport taxicab services through governance arrangements
Impacts of decarbonization on the automotive after sales sector: A review of evidence
Idaho Transportation Department, Division of Motor Vehicles – 2015 Customer Satisfaction Survey
Immunizing with information – Inoculation messages against conversational agents’ response failures
Schneller wieder startklar - Eleganter Reifenwechsel mit Montagegreifarm
EVALUATING THE IMPACT OF ORDER PICKING STRATEGIES ON THE ORDER FULFILMENT TIME: A SIMULATION STUDY
A Brief Analysis of Logistics Customer Service Management
Ausnahmesituationen beherrschen
Logistik-Controlling im Brennpunkt
Human-machine collaboration in online customer service – a long-term feedback-based approach
Elektromobilität, eine Zukunft für die Hotelbranche
The improving of selected areas of customer service on the example of the airport
Wie geht die Praxis mit dem Service um?
Zur Bedeutung von Vertrauen bei öffentlichen Dienstleistungen