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Dienstleistung
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Service bottlenecks in pedestrian dynamics
The moderating role of service recovery on customer loyalty in the context of cruise passengers
From bike to electric bike level-of-service
Service quality effects on air passenger intentions: a service chain perspective
Method to determine pedestrian level of service for sidewalks in Indian context
Heterogeneity in Perceptions of Service Quality among Groups of Railway Passengers
Review of Full Truckload Transportation Service Procurement
A Review on Level of Service Analysis of Urban Streets
Assessment of Bicycle Service Areas around Transit Stations
Quality of public transport service: an integrative review and research agenda