Aircrew Conflict Management: Divisions and Continuity within the Ranks of the Majors
Aircrew Conflict Management: Divisions and Continuity within the Ranks of the Majors
- New search for: Grefe, Gwenaëlle
- New search for: Peyrat‐Guillard, Dominique
Being a crew member is subject to conditions. It brings together two trades that are both close and distinct, one for flight deck crew and the other for cabin crew. The aircrew profession concentrates a number of similar determinants between flight deck and cabin crew. Flight crew often have higher wages relative to ground crew, so they are an immediate target, but also a symbol: if “crew members” are affected by a restructuring plan, it means that everyone can be affected too. From the mid‐1990s onwards, social conflicts within the European majors became widespread, partly in response to restructuring plans for which the cabin crew bore the brunt. This chapter presents cases that illustrate the merciless and devastating wars for personnel, started by the European majors with their cabin crew, during negotiations made up of small victories and temporary compromises on both sides.
Document information
Aircrew Conflict Management: Divisions and Continuity within the Ranks of the Majors
Shapes of Tourism Employment ; 131-154
2020-06-30
24 pages
Article/Chapter (Book)
Electronic Resource
English
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