Human Factors Issues in Aircraft Maintenance and Inspection: Information Exchange and Communications

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Human Factors Issues in Aircraft Maintenance and Inspection: Information Exchange and Communications

J. F. Parker / W. T. Shepherd

The Federal Aviation Administration sponsored a 2-day meeting in December 1989 as part of a continuing program to address issues of human factors and personnel performance in aviation maintenance and inspection. This meeting focused on issues of information exchange and communications. The primary goal was to consider means of ensuring that the exchange of information within the industry responsible for the maintenance of the U.S. air carrier fleet is accurate, efficient, and responsive to the particular needs of this industry. Presentations were given by representatives of commercial aviation interests and covered related efforts from other fields and new technologies having possible application to aviation maintenance. Each presentation was recorded and transcribed for purposes of study and publication. Eight recommendations were made to the Federal Aviation Administration regrading effective communications methodology among the various members of the maintenance industry.