Public Transport '95 : 51st International Congress, Paris 1995 = Transport public / International Union (Association) of Public Transport ; 8: How to improve the social climate : a key factor in service quality and continuity and efficiency
Human resources
Climat social, facteur-clé de la qualité, de la continuité, du service et de l'efficacité
Das soziale Klima
International Congress "Public Transport" ; 51 International Congress "Public Transport" ; 51 (Paris) : 1995
1995
121 S
Ill
Conference Proceedings
English , French , German
BKL: | 55.83 Stadtverkehr, Nahverkehr |