Machine learning and deep learning
AI-based chatbots in customer service and their effects on user compliance
Frontline robots in tourism and hospitality: service enhancement or cost reduction?
The impact of blockchain technology on business models – a taxonomy and archetypal patterns
Trustworthy artificial intelligence
Designing a multi-sided data platform: findings from the International Data Spaces case
The emergence of native multi-sided platforms and their influence on incumbents
What makes you continuously use chatbot services? Evidence from chinese online travel agencies
The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges
How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents
The recipe of successful crowdfunding campaigns
Understanding token-based ecosystems – a taxonomy of blockchain-based business models of start-ups
On the stress potential of videoconferencing: definition and root causes of Zoom fatigue