Machine learning and deep learning
AI-based chatbots in customer service and their effects on user compliance
Trustworthy artificial intelligence
Frontline robots in tourism and hospitality: service enhancement or cost reduction?
The impact of blockchain technology on business models – a taxonomy and archetypal patterns
Designing a multi-sided data platform: findings from the International Data Spaces case
The emergence of native multi-sided platforms and their influence on incumbents
Understanding token-based ecosystems – a taxonomy of blockchain-based business models of start-ups
On the stress potential of videoconferencing: definition and root causes of Zoom fatigue