Chapter 41. Performance Indicators in Urban Transport: The Texas Governor's Business Council Process
Chapter 34. Regionalisation of Passenger Railway Transport: Experiences from France and Italy
Chapter 11. Performance Based Contracts in Public Transportation: The Melbourne Experience
Chapter 37. Suggestions for the Improvement of the Quality of Services of Collective Transportation
Chapter 19. Local Railway Reform in Lombardy: Paving the Way to Competition
Chapter 22. Rail Regulation and Control in Britain-Where Next?
Chapter 13. Experience with Quality Contracts in Public Transport in Norway
Chapter 30. Recent Evolution in the Bus and Coach Industry and its Economic Fundamentals