Abstract The coronavirus pandemic may provoke an increase on our overreliance on private car usage due to a permanent loss of confidence on public transport (PT), threatening current decarbonization efforts of the transport sector. Thus, alternative modes like bike sharing systems (BSS) must be considered. In this study, through conducting 16 semi-structured interviews and by employing thematic analysis, we explore the users' perceptions of using Lisbon's BSS during this pandemic. Our findings show that the observed decrease on BSS usage during the COVID-19 lockdowns was mostly due to mandatory teleworking than to a perceived infection risk. Even during the height of the pandemic, users still turned to BSS to fulfil their essential trip needs. Users considered bike sharing to have a lower infection risk comparatively to PT, with some users joining BSS during the pandemic to specifically avoid using PT. Furthermore, users associate riding a shared bicycle with a pleasant activity that reduces their travel times and costs, while also providing health and environmental benefits. Consequently, bike sharing contributes to the resilience of transport systems by providing its users with a transport alternative perceived to have a low infection risk, ensuring their mobility needs during disruptive events. Findings from this research provide evidence that support policies, such as, expanding BSS coverage areas, optimizing rebalancing operations, introducing shared e-bikes, and implementing segregated cycling lanes alongside BSS. These policies may be particularly effective at increasing the competitiveness of BSS as an alternative mode during disruptive public health crises and beyond.

Highlights • BSS usage should be considered and promoted during disruptive public health crises. • Bike sharing offers a transport alternative perceived to have a low infection risk. • Even during lockdowns, users still resorted to BSS to fulfil their mobility needs. • Although most BSS users own a car, they still prefer BSS in several of their trips.