Key Performance Indicators of Smart Port

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Key Performance Indicators of Smart Port

Park, Nam-Kyu

Traditional port management is carried out in three stages: planning,implementation and evaluation. In recent years, port management techniques have gonethrough steps such as real-time data collection, description, prediction, diagnosis, andprescription to adapt to the rapidly changing business environment. This chapter tries tomake port performance indicators to solve the current problem using real cases.These activities begin with port performance analysis. Firstly, performance indicatorsof the smart port will be proposed on the operational aspects that are relatively easy tomeasure. Operational indicators are composed of output, productivity, utilization andservice indicators. Output (Production) indicators are measured ship throughput, berththroughput, yard throughput as the level of the business activity. Productivity indicatorsare measured ship productivity, crane productivity and yard productivity as the ratio ofoutput to input. Utilization indicators refer to how intensively the terminal resourcesare used. They are measured berth occupancy, yard utilization, gate utilization,equipment utilization. Service indicators refer to customer satisfaction with terminalservices to customers. They include ship turnaround time, truck turnaround time,container turnaround time, crane Intensity, and container dwell time. nbsp;